FAQ
General Questions
Safex Global Indonesia specializes in sourcing, garment trading, and exporting a wide range of natural commodities. Some examples include spices (such as cloves, cinnamon, and pepper), agricultural products (such as coffee, cocoa, and palm oil), and other raw materials.
We have a rigorous quality control process in place to ensure that the natural commodities we trade meet international standards. We work with trusted suppliers and conduct thorough inspections to verify the quality, authenticity, and compliance of the products.
Yes, we provide comprehensive support for businesses involved in the garment trade. Our services include sourcing high-quality fabrics and materials, managing production and quality control, as well as handling logistics and ensuring timely delivery.
We have a dedicated team that closely monitors global trade trends, market dynamics, and regulatory changes. We stay informed through industry associations, partnerships, and continuous market research to ensure that our clients receive the most up-to-date information and solutions.
Safex Global Indonesia offers a wide range of IT products, including computer systems, servers, networking equipment, and peripherals. Additionally, we provide software solutions such as custom software development, web and mobile application development, systems integration, cybersecurity, and IT infrastructure management.
Absolutely. We specialize in IT procurement and can help businesses select and source the most suitable hardware and software solutions to meet their specific needs. Our team will work closely with you to understand your requirements and provide tailored recommendations.
Yes, our IT solutions are designed to be scalable, allowing businesses to adapt and grow. Whether it’s hardware expansion, software upgrades, or infrastructure improvements, we ensure that our solutions align with your business goals and accommodate future growth.
Data security is a top priority for us. We employ industry best practices and employ robust cybersecurity measures to protect your valuable data. Our team is well-versed in the latest security protocols and will work with you to implement comprehensive security strategies.
Yes, we provide ongoing support to our clients. Our dedicated customer service team is available to assist with any inquiries, provide technical support, and address any concerns you may have after the implementation of our services.
Getting started is easy. Simply reach out to our team via phone or email to cs@safexglobal.id, and our representatives will guide you through the process. We will assess your specific requirements and provide tailored solutions to meet your business needs.

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